Standard products are in stock and we offer no minimum order levels!
Standard orders will be taken and payment processed online. For bespoke requirements, or to query shipping, please contact the sales team on +44 208 2696640 or e-mail firstname.lastname@example.org
Any items out of stock will be placed on back order and payment taken at time of ordering. You will be advised by a member of our sales team about lead time for delivery of your order.
Standard 72 hour delivery does not apply to orders for bespoke items. A member of our sales team will advise of delivery date on receipt of order
We will be happy to grant a full refund if for some reason our goods do not meet your expectations within 7 days of receiving them.
Please contact us by telephone or e-mail within 7 days of receiving your goods. Should there be a request for a return, then a combined handling and delivery charge will be incurred (£60 minimum or 20% of order value). All goods should be returned in the condition in which they were originally despatched.
On receipt of your goods, please inspect immediately. Should any goods arrive damaged or missing, you must notify 1St Supplies within 24 hours of delivery.
For the majority of orders received by midday Monday to Thursday, goods will be despatched same day on a standard 48 hour delivery (not applicable for bespoke goods). Orders placed on a Friday or over the weekend will be processed on a Monday.
Shipping costs are calculated based on value as follows:
For urgent deliveries we can offer the following guaranteed services:
Guaranteed Next Business Day Delivery – standard delivery charge +£10.00
Guaranteed Next Business Day Before Noon – standard delivery charge +£15.00
Sat AM – standard delivery charge +£40.00
Sat PM – Standard delivery charge + £50.00
Sat timed – Standard delivery charge + £60
Express Delivery is not available for remote and offshore areas.
Please note – these charges do not include remote and offshore postcodes.
Please call +44 208 2696640 or e-mail email@example.com for an accurate quotation on shipping to these areas.
Please call or e-mail for a Quotation for International Shipping prior to placing your order.